Frequently Asked Questions

Q. What method of payament do you accept?

A. We use the Pay-Pal system, and they accept a variety of credit cards.  See Pay-Pal checkout for the selection of credit cards accepted.

 

 Q. Will tax be added to my order?

A. Only if you are  a resident of California.

 

Q. What currency are prices in?

A. All prices are in United States dollars.

 

Q. D you ship internationally?

A. No, we are unable to ship internationally at this time.

 

Q. What are your shipping rates?

A. Shipping is via Fed Ex, free of charge to customers.

Q. Once purchased, when will I receive my product(s).

A. Allow three to four days for order processing. And then 5-7 days for the delivery. 

 

Q. What is your return policy?

A. Please see the return policy page for the details of our return policy.

 

Q. Is my credit card and personal information safe?

A. Yes. We have taken great care that our site has protection for all your information.  For more information, see Privacy Policy page.

 

Q. How can I contact customer service?

A. Please contact us with any questions at: support@mystainedglasspros.com